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New Member

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1 Message

Tuesday, January 17th, 2023 9:42 PM

Caller ID Is not showing changes

I have logged into Comcast and changed my Caller ID.  I have waited nearly a week and it is not displaying correct ID when I call business clients.  Any ideas?

Official Employee

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12 Messages

15 days ago

Hello @altmanbarrettarchitects I do apologize for the issues you've encountered with the caller ID, my team would like to assist and gather more information regarding the numbers you are seeing.

 

Can you please send us a direct message with your full name, business name, full address, and last four digits of your account number or full phone number.

• Click "Sign In" if necessary 
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon 
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there 
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list 
• - An "Comcast Business" graphic replaces the "To:" line 
• Type your message in the text area near the bottom of the window 
• Press Enter to send it