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New Member

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1 Message

Wed, May 5, 2021 7:41 PM

Caller Id Error

We have had staff changes and every time I attempt to change the Caller ID name under settings I am getting an area.  This is happening under multiple user accounts.  The message says to wait 24 hours before trying again but waiting does not have bring any success either.  I am the admin and have been trying to login their account and change Caller ID under settings.

Responses

Official Employee

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14 Messages

1 m ago

Hello, @user_54746d! Thank you for reaching out to us today over our Comcast Business Community Forums! We would be more than happy to help with your Caller ID change concerns. To get started, please send us a Peer to Peer chat message. You can find the chat box access at the top of the Comcast Business Support Community page. 

 

Also, please check out this article that covers some of our VoiceEdge FAQs.   

 

https://business.comcast.com/help-and-support/voice/business-voiceedge-frequently-encountered-scenarios