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1 Message

Wed, Jun 2, 2021 8:27 PM

Call Transfer Failed

Multiple phones in my company will randomly say transfer failed when transferring a call. Nothing specifically triggers this. I saw a few other users mention this same issue and the only result was moved into DMs.

Help please.

Official Employee


5 Messages

6 m ago

Hey @rbritt, thank you for reaching out to us on our Business Forums about your phone issue. We definitely want to make sure you're able to get your calls to the right place and I'd love to help get the transferring fixed. Can you send us a private message by "clicking the "message" icon in the upper right page of our forum page. Once you click on that, input our  shared handle Comcast Business to send us a private message.