New Member
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2 Messages
Be Anywhere number issues
I have never been able to utilize the Be Anywhere number to make outbound calls with my business number displaying on the recipient's caller ID. When I call my Be Anywhere number I received a recording that states "the # dialed is not valid" or "the # dialed is not in service".
Any assistance would be appreciated.
CC_Korie
Trusted Forum Contributor
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57 Messages
2 years ago
Hey there! We would be happy to help take a look and see what is going on. Can you send us a PM with your name and address?
To send a "Peer to peer" message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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CC_Korie
Trusted Forum Contributor
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57 Messages
2 years ago
Whoops my apologies! Please follow these prompts. :)
• Click "Sign In" if necessary
• Click the "Direct Message" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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