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bhinderer's profile

New Member

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1 Message

Monday, July 8th, 2019 4:00 PM

automated attendant - no transfer, just information

Say I want to have a special message for a key, but do not want to transfer. For ex, 'press 4 to hear information about our food pantry'. It would just play the message and then default to the home phone. Can I do this? 

Problem solver

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348 Messages

5 years ago

Hi there, you can follow this link https://business.comcast.com/help-and-support/voiceedge/manage-automated-attendants/ for more information 🙂