New Member
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1 Message
App is HORRIBLE
I am a remote worker and rely on using the voiceedge app for all calls. This app is absolutely horrible. How has it not been fixed! I can't even forward a call without it dropping and every single week I have to uninstall and reinstall it because it just stops getting any calls altogether. It will also just randomly ring and ring and ring, even when there is no call coming in and I have to restart my entire computer to fix it. Please please please fix this app!!
Comcast_JamesC
Official Employee
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58 Messages
3 days ago
Greetings, user_43147e! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with the VoiceEdge app, but you have definitely come to the right place for assistance.
If you could send our team a direct message with your full name, business name, and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Comcast Business". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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