New Member
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2 Messages
wrong caller id
From day 1 our outgoing caller id shows the owners name not the business name. I've contacted comcast several times about this with no resolution. It's been years & I'm getting really tired of their "I don't know what to tell you, it shows right on our end" response. IT'S NOT RIGHT regardless what they see. I'm looking at changing providers if I can't get this resolved - any help appreciated.
Comcast_BrianA
Official Employee
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37 Messages
2 years ago
user_dc5cdb Please send us a direct message with your full name, business name, full address, and last four digits of your account number or full phone number.
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon in the top right corner
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there
• - As you are typing a drop-down list appears. Select "Comcast Business" from that list
• - An "Comcast Business" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_4a3eaf
New Contributor
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1 Message
13 days ago
My caller ID on outbound calls on my Comcast Business line shows different than what it is listed as on my Comcast Business Profile page. How to fix to show what's listed on my profile page
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