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New Member

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2 Messages

Fri, Aug 8, 2014 10:00 PM

Voicemail is no longer picking up the calls it just goes to dead air.

     Voice mail is no longer picking up missed calls it just goes to dead air.  I have played with all of the new dashboard settings and have rerecorded the out going message with no luck.   Even if i unplug the phone same deal just sends the call to dead air . If i power down the modem it will foward the calls to my cell phone even if the fowarding feature is off.

 

Need a solution....

 

 

Responses

Administrator

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1.5K Messages

7 y ago

Hello TXhouse,

 

Sorry for the inconvenience with this voicemail issue.

I've engaged our regional support team to assist with the resolution.

 

 

Thank you