Voicemail indicator signaling message, but there are none

The message indicator on our voicemail is signaling that we have a message, but when we dial into VM system, it states there are none. I have seen other threads where you indicated that the indicator needed reset. How can we get that done?

Responses

Comcast_John

Administrator

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1.9K Messages

7 y ago

Hi 2Frustrated. I have reset the message waiting indicator on the associated phone line. Please let me know if additional changes are needed.

Thank You

0

prololittlerock

New Member

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1 Message

6 y ago

we are havening the same problem and 2 tech support calls and it still isn't fixed !!!!

0

Comcast_Jacob

Official Employee

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869 Messages

6 y ago

Hello prololittlerock welcome to the forum

We have reset the message waiting indicator on the associated phone line. Please let us know if additional changes are needed.