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Saturday, December 3rd, 2022 5:33 PM

Salt Lake Phones Are Down

It's been three business days & we've had no service. When will it be restored? We've also not received any updates or contact with anyone!

Recognized Contributor

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26 Messages

1 year ago

Hi there, @user_dcc41d, thank you for taking the time to post on our Comcast Business Forums. I know how important especially for your business to have your services working properly. Please rest assure you have reached the right team for assistance. To get started, please send us a direct message with your full name, business name and service address. 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Comcast Business" in the to line and select "Comcast Business" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message