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AprilEve's profile

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2 Messages

Thu, May 22, 2014 5:00 PM

Phone Outage Can't Even Get Ahold of Support

Phone service down in South Hadley, MA. It couldn't possibly happened at a worse time. 

 

Tomorrow is my business's annual sale (meaning it only happens once a year). This is an event that I sink lots of money marketing. If my clients can't call to book me it will have a HUGE affect on my overall sales for the year. In other words I'm screwed unless Comcast fixes this isssue IMMEDIATELY. 

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New Contributor

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22 Messages

7 y ago

AprilEve

-We are truly sorry for the diruption of service yesterday, they did resolove the issue and should have pushed a power-cycle to your EMTA device which will resolve the issue. We hope your annual sale is a great success. Please let us know if you have any issues.

Thank you-

Alan