Our business line is going to the National Suicide Hotline.

That is not the experience we want you to have! If you don't mind, can I get your name, the business name, and your address in a DM? You can do that by following these directions: 

Click "Sign In" if necessary

Click the "Direct Messaging" icon:

or https://comca.st/3OSGmTC

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Comcast Business" there

- As you are typing a drop-down list appears. Select "Comcast Business" from that list

- An "Comcast Business" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it"