Not getting all the voicemails
Question about voicemail. If someone is leaving a voicemail and than another person calls and is directed to voicemal, will the second voicemail be recorded also?
I am asking because alot of our customers are leaving voicemails but we don't seem to be getting all of them. So I am thinking maybe if 2 people or more are trying to leave a voicemail at about the same time, only the 1st voicemail is saved?
They all say they get a prompt to leave a voicemail but we don't seem to be getting all of them...is this a known issue with comcast voicemail?