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catsine's profile

Visitor

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4 Messages

Fri, Jun 20, 2014 10:00 PM

No voicemail notifications showing up on phone

I set up my voicemail account, but nothing shows on my phone to notify me there is a voicemail,.  After having numerous people tell me they have left messages, I tried to access them by doing *99 and there were over 100 messages left!! These never showed up on my phone.  What gives?  How else are we to know if there is a message for us?

Responses

Advocate

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1.4K Messages

7 y ago

Hello catsine,

 

You should have what is called "Stutter Dial Tone" (SDT) or "Message Wait Indicator" (MWI) set up in the switch that facilitates your VM Box. I recommend that you contact 800391300 option 1, CDV, then request them to jump into your switch to activate or enable your SDT/MWI. I am not absolutley positive if this is something you cab activate in your online Digital Voice Center, but you can give this a whirl, too.

 

Hope this helps you out.

Visitor

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4 Messages

7 y ago

Thanks for the info!. Woman Very Happy