Skip to content
shonna's profile

New Member

 • 

4 Messages

Fri, Mar 13, 2015 8:00 AM

NO Phone Service

Phone lines have been down since yesterday morning a technician came out looked at equipment and had no idea how to fix it.  Called into supervisor was told a PIR person would be here this AM.  No one has come to our business yet and when we called Comcast they said they had no record of an appointment.  This is a real problem as we have four lines and an alarm that will not work.

Responses

New Member

 • 

4 Messages

6 y ago

Message sent

Official Employee

 • 

869 Messages

6 y ago

Thank you for the private message we have scheduled a tech to go to your location today. I replied to your PM with the timeframe.

I no longer actively support the Comcast Business Forum. If you have questions related to your Comcast Business Services please start a new post. 

Official Employee

 • 

869 Messages

6 y ago

Hello Shonna,

 

I'm sorry to hear about this situation. Can you please send me a private with your account number so we can investigate?

 

Thank you

I no longer actively support the Comcast Business Forum. If you have questions related to your Comcast Business Services please start a new post.