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New Contributor

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3 Messages

Mon, Mar 14, 2022 10:24 PM

Move business phone number to residential

Who do I need to work contact in order to move my business phone number to my residential xfinity account?  Can someone supply contact info for the department I need.

Thank you

Official Employee

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22 Messages

4分前

I am happy to help you get this done! I want to make sure of something first. Are you trying to close your business account entirely or just move the phone number, @

New Contributor

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3 Messages

4分前

I’d like to cancel business service and only keep the phone number.  I have xfinity at home and would like to move the phone number there.  

Official Employee

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30 Messages

Due to account security @user_0c2e10, we are limited on access to your business account here on social media and we would need you to reach out to Business Services to have the request processed. The expert business team can be reached at 1-800-391-3000. They are available 24 hours/day, seven days/week. If you have any additional further questions or concerns, please don't hesitate to reach out. 

New Contributor

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3 Messages

Can you transfer the phone number first, then I contact business and cancel 

Official Employee

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30 Messages

I do apologize, @user_0c2e10 but the Business Service department will need to start the disconnection process to move the phone number to your residential account. The Business team should be able to handle everything for you on one call. Please keep us posted and let us know if you need anything. Our team will be on standby.