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New Contributor

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2 Messages

Sun, Jul 25, 2021 3:12 PM

missed calls - call history

What causes "missed calls" to be classified in the call history?  Calls should be handled by my phone system and i can't think of a reason why they would be "missed".  Any help explaining this?

TIA 

mike

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Official Employee

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144 Messages

2 m ago

@user_1237d2

Hi there! I'd be glad to ensure that this gets looked into further and help explain your any questions you may have about your phone service. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. You can do this by clicking on the icon in the upper right corner of your screen and send a message to the shared handle "Xfinity Support"

New Contributor

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2 Messages

2 m ago

Xfinity Support shared handle doesnt exist in peer-to-peer chat