New Member

 • 

1 Message

Tuesday, November 3rd, 2026 11:02 PM

Incorrect Business Name Displayed in outgoing calls on Caller ID

Need help updating the business name displayed in the Caller ID for outgoing calls. 

Oldest First
Selected Oldest First

Official Employee

 • 

47 Messages

6 hours ago

 

user_b79df1 Thank you so much for stopping in for help with your caller ID. I would be more than happy to help get the name updated for you. To send a direct message:
• Ensure you are signed in first; then you will see a chat box icon at the top right of your page. Click that or follow this link here:  https://forums.businesshelp.comcast.com/direct-messaging
• From there, click the 'New Message' icon. In the 'To' field, type ‘Comcast Business’.
• Type your message in the text area that appears at the bottom of the window and hit Enter to send. An official employee, such as myself or whoever is first available, will respond.
To expedite your request, we ask that you please include your name, the business name on the account, the phone number for the account, and the service address alongside your inquiry so we can best assist.