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lanc's profile

New Member

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1 Message

Mon, Jun 29, 2020 12:00 PM

Incoming calls ring once go to busy; Outbound calling not available

Has anyone ever had issue with their inbound calls going to a busy signal? For us, it rings once then busy signal. Outbound calling not operable either. Yet, our internet is functioning. 

Responses

Official Employee

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518 Messages

1 y ago

Thanks so much for taking the time to reach out to us regarding your incoming and outgoing call issues. I very much appreciate your patience and greatly apologize for the delay in our response. I know how important the services are to your business and we want to do all that we can to assist. I can truly understand how frustrating it is when your customers cannot reach you and I would love to get to the bottom of this as quickly as possible. Can you please reach out through private message with your first and last name, business service address and account number or phone number?