In May 2025 I noticed that the cost per Unified Communication Seats increased by $5 a seat for voip, what was the basis for the increase?

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user_57b1af

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17 Messages

12 days ago

Is the Unified Communication Seats for hardware or the line or both.

Note: This comment was created from a merged conversation originally titled Is the Unified Communication Seats for hardware or the line or both.

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user_57b1af

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17 Messages

12 days ago

If we eliminated hardware but kept the voip, how much would that save us per phone?

Note: This comment was created from a merged conversation originally titled If we eliminated hardware but kept the voip, how much would that save us per phone?

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user_57b1af

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17 Messages

12 days ago

Is there a one time cost to reduce hardware?

Note: This comment was created from a merged conversation originally titled Is there a one time cost to reduce hardware?

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user_57b1af

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17 Messages

12 days ago

If we kept a line but eliminated hardware, would we then access the line through the online app?

Note: This comment was created from a merged conversation originally titled If we kept a line but eliminated hardware, would we then access the line through the online app?

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user_57b1af

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17 Messages

12 days ago

We pay $36.95 for the Business VoiceEdge - Poly Trio 8500m if we replaced the speakerphone with a standard phone hardware is the cost $24.95?

Note: This comment was created from a merged conversation originally titled If we replaced the speakerphone with a standard phone hardware is the cost $24.9

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In reviewing the phone bill I am able to see phones that have made long distant calls, approx 8-10 lines. This does not reflect total out going and incoming calls. Is there a way to get a comprehensive report that shows all outgoing and in coming calls for the period September 2025 to November 2025?

Note: This comment was created from a merged conversation originally titled Comprehensive Report for Outgoing & Incoming Log Distant Calls

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user_57b1af

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17 Messages

12 days ago

When I looked at user directory I am only seeing 9 users, but we are paying for 19 lines, what accounts for the difference?

Note: This comment was created from a merged conversation originally titled When I looked at user directory I am only seeing 9 users, but we are paying for 19 lines, what accounts for the difference?

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user_57b1af

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17 Messages

12 days ago

I am looking to finding ways to reduce our phone bill, do you have any suggestions?

Note: This comment was created from a merged conversation originally titled I am looking to finding ways to reduce our phone bill, do you have any suggestions?

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Comcast_Natalie

Official Employee

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7 Messages

Greetings, user_57b1af! Thanks for reaching out to our Comcast Business forum. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. We will be more than happy to assist you with your phone bill concerns. We will now proceed in direct message.

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13 days ago

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