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Thursday, April 27th, 2023 12:05 AM

Help mobile agents Lied.

I would like to speak with someone higher up in chain to ask to please listen to my call recording ive had so many with diff agents and they all say and dont do anything but increasing my bill now i dont have mobile service . All for switching over with xfinity mobile ...i wish i never would of switched carriers.. this is worst experience. 



14 Messages

7 months ago

Hello @user_64c190, thanks for reaching out for help on our business forums! We're sorry to hear about this billing concern. However, the only way to obtain Xfinity Mobile assistance is by using chat on our Xfinity Mobile website or calling/texting our dedicated support team at 1(888)936-4968.