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descoidm's profile

New Contributor

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2 Messages

Thursday, February 7th, 2019 6:00 PM

Downloading Call details is one phone number at a time.

We have a Comcast Business Class Account. (https://businessclass.comcast.net.  Currently we download call details from the Phone, Call History page.  We are required to download calls for one phone number at a time.  This takes 3-5 minutes each to open and save. We have six numbers at one location and 3 at another.  Most other telecom companies will allow you to download all call details at one time.   It would take a couple hours for a web designer to allow all the call details to be downloaded saving me 20 minutes for both our Comcast Accounts.  

Is there any plan in the works to accomplish this small feat?  

Official Employee

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526 Messages

6 years ago

I would like to assist with the phone service concerns. Can you please reach out through private message with the name, address and phone number on the account?