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New Contributor

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2 Messages

Monday, March 16th, 2020 10:00 AM

Download Recorded Automated Attendant Greetings

I recorded automated attendant greetings through the phone for my Business Hours and After Hours.  How can I download the recordings to my computer, so I can upload them later without having to re-record them.

 

I can see the file name with a .wav extension when I go to Manage Automated Attendant and look at Current Greeting, but I can't download it.

Problem solver

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144 Messages

5 years ago

Hi there, and thank you for taking the time to share your feedback. You've reached the right place, and my goal to help you set this up. Can you please send me a private message with the last four of the account number and/or last statement balance, your full name, phone number, and service address including city, state, and zip code? 

New Contributor

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1 Message

1 year ago

any updates on downloading current greetings? i see the file name but no way to download it, only options are record or upload.

Official Employee

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24 Messages

@user_40b8ae Thank you so much for reaching out for help with your Automated attendant. If you are using a saved file you would need to upload that file to the site since it is already a download on your computer.  If you check out this page here it should help if you have any more questions on your Auto Attendant greeting. https://business.comcast.com/support/article/voice/manage-your-automated-attendant-settings-for-business-voiceedge#alternate-change-your-automated-attendant-greeting