New Member
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1 Message
cyber Friday
Dear person:
Our credit card machine and both phone lines were down on Cyber Friday for most of that day. That really cut our sales down about 50%. We have to turned down so many customers who do not have cash to purchase at our Hardware store. Therefore, will you consider to give us some credit on our next bill?
I had to call my sales rep late in the afternoon and Charles Huszty was able to get us back in about one hour...Thank goodness.
Sincerely,
Carol Chen
owner
Thrifty Supply Center
Accepted Solution
CC_Jacob
Official Employee
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869 Messages
10 years ago
Hello thriftysupply sorry for the delay,
We are very sorry to hear about the service issues you were having. We have escalated your request to our regional billing team. Thank you for your patience and please let us know if you have any questions.
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CC_Jacob
Official Employee
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869 Messages
10 years ago
Can you also please send me a private message with your best contact phone number?
Thank you
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