Custom caller ID using toll free number
A business just recently switched providers and moved to Comcast. The company has an in-house PBX and is using analog trunks. At the previous provider, outbound calls used the company's toll free number for outbound caller ID. In other words the recipient would see the toll free number on their phone.
Comcast is saying that they can't configure the Custom Caller ID feature to use the toll free number and that only one of the local numbers can be used. I find this hard to believe as I can't imaging their enterprise class switching equipment isn't capable of such a baisc config change.
Does anyone have any insight into how to make this happen?