Can't access voicemail
I just attempted to retrieve messages for the first time. I entered *99, got the system which told me I had 8 messages. It said to play messages enter "1" which I did. It did not recognize any entry and continued offered options until it had me enter the phone number associated with the account. I entered my full phone number and it replied ""40507" is not a valid mailbox number. I haven't been able to access my work voicemail since last Thursday and this really doesn't look good for my business. Help!