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telsasoft's profile

Visitor

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1 Message

Mon, Mar 16, 2015 1:00 PM

cannot call blocked countries

I understand Comcast blocks incoming calls from some countries, which are the source of many malicious calls (including Suriname and Guyana).  We need to be able to initiate calls to those countries.  Please add an exception for our account, or provide some mechanism for us to use our existing service to contact our customers in those countries.

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Advocate

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1.4K Messages

6 y ago

Hello telsasoft and welcome,

 

Comcast telephone service is only able to block all international countries calls and/or none. We do not have specific only country specific blocks. If your international calling is currently block, just call 800-391-3000 and ask the technical agent to unblock you international calls.

 

Hope this helps you out.