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Friday, May 24th, 2019 9:00 AM

Call Forwarding on a Schedule

Is there a way to set call forwarding to automatically turn on and off at set days and times throughout the week. Relying on a manual process (and on the memories of those responsible) is proving untenable. One office is closed two days per week, so I want to automatically turn call forwarding on so calls forward to the main office on those days. I know how to manually do it, but relying on the memory of those invovled is dodgy.

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421 Messages

6 years ago

Hi LT! Welcome to the forums and thank you for reaching out! I can't remember my own name some days, let alone forwarding phone lines so I get that relying on memory is dodgy 🙂 You should be able to setup a time and/or holiday schedule online using these instructions: https://business.comcast.com/help-and-support/voice/business-voice-mobility-create-time-holiday-schedules/ . If you have any trouble or have questions, please reach out via private message by clicking on my handle (Comcast_Gina) and letting me know your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number.