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New Member

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1 Message

Tue, Jul 20, 2021 5:36 PM

Call Forward redirects to Call History

Hi, while trying to get to our Call Forwarding menu we are constantly redirected to Call History. As I need to place the phones on Call Forwarding in the evening and for lunch, this is a big problem for us. Even manually typing the URL instantly redirects us. Earlier as well, half of our menu options were missing; call we had was Dashboard and Account. What causes this error and how can we fix it?

Official Employee

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31 Messages

3 m ago

Hey there, @user_8dc758. If you are still having issues, I'd love to help and look further into this for you. Can you please send me a PM with your name and address? 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Comcast Business" and we will get back to you ASAP.

New Contributor

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2 Messages

3 m ago

I am having the same issue. Even clicking on call forwarding I am not take there. Is this problem resolved?

New Contributor

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2 Messages

3 m ago

This issue has been ongoing for over a week. 

Official Employee

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44 Messages

@stelectric Hey there! Sorry about this. Have you reviewed this link yet? https://comca.st/3f9m4Wn

 

If the issue still remains, please send us a private message by selecting the chat icon in the top right-hand corner. Then search for Xfinity Support.