Business Voice
Comcast Business high-quality Voice over IP service support
New Member
•
2 Messages
Wednesday, October 29th, 2014 9:00 AM
Business voice features not working, says try back in some time
We cannot get our business voice features to work at all.
It does not even load the options.
Giving an error message that says "Unable to retrieve Feature Settings at this time. Please retry after some time"
Question
•
Updated
9 years ago
5.1K
12
0
0
Responses
CC_Jacob
Official Employee
•
869 Messages
10 years ago
Hello rsherman501 welcome to the forum,
I have just sent you a private message reguarding this issue with account specific credential information.
0
0
dlginc
New Contributor
•
7 Messages
10 years ago
Same issues here. Could you send me the info on how to resolve it?
0
0
CC_John
Retired Employee
•
1.9K Messages
10 years ago
Hi dlginc. Please see your private messages for additional CPNI information.
Thank You
0
0
JeffLowCountry
Visitor
•
1 Message
10 years ago
I having the same issue, though it appears I can still log in to the old portal.
0
0
Comcast_Jon
Administrator
•
1.5K Messages
10 years ago
Hello JeffLowCountry,
Welcome to the forum, sorry for the late reply on your post.
Are you still experiencing issue?
If you are please repost so we may assist.
Thank you
0
0
BAccos
New Member
•
1 Message
10 years ago
I am having a similar problem. When I enter my account number/phone number and pin the page refreshes but doesn't do anything. Is there a solution for this?
0
0
downslope
New Member
•
1 Message
10 years ago
I'm also having this issue. It has been happening for over a week. Any help would be much appreciated.
0
0
CC_Jacob
Official Employee
•
869 Messages
10 years ago
Hello BAccos Sorry for the delay,
Can you please send me a private message with your account number so that we can investigate your issue?
Thank you
0
0
CC_Jacob
Official Employee
•
869 Messages
10 years ago
Hello downslope Welcome to the Forum,
Can you please send me a private message with your account number so that we can investigate your issue?
Thank you
0
0
Farai
New Member
•
1 Message
9 years ago
I am having the same problem
Unable to retrieve Feature Settings at this time. Please retry after some time.
Comcast technical support over the phone is not helpfull at all they insist i use *92
I just need a service that works,
0
0
IBEW446
New Member
•
3 Messages
9 years ago
Same problem here! HELP PLEASE! 6 days without
0
0
TheTroupe
New Contributor
•
10 Messages
9 years ago
Same problem on our recently moved service. Things were set up and working, then Comcast moved us to a new switch and now our pre recorded greetings are gone, our voice-to-email is gone, and our other prefereneces are gone. Manage My Phone links un to the old BroadServer but login fails. Manually going to https://businessvoice.comcast.net gets us in but no access to the Business voice features. Tier 2 support has had this issue for a week and no fix is forth comming. This is not Business Class service.
0
0