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MSilviaDC's profile

New Member

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2 Messages

Wed, Apr 8, 2015 10:00 AM

Broadworks server Unavailable

It took my months to get my PIN # to access my voice services online.  Now that I finally have my pin entered and am allowed access to this part of the site I have another problem.  Whenever I try to log in to my voice services on the Comcast business website, I get directed to another webpage with a log in screen.  I enter my credentials there and get the same message every time " BroadWorks server is currently unavailable. Please try again later."  This has been happening for over two weeks now.  How to I gain access to the voice part of the site? 

 

This is where I am directed to https://web16.wdv.comcast.net/Login/

Responses

Accepted Solution

Advocate

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1.4K Messages

6 y ago

Hello MSilvaDC and welcome,

 

Please try to login using the following if this is your first time logging into this facility.

 

User identification = your ten digit primary telephone number (ptn)  XXXXXXXXXX in this format no hyphens, just 10 digits
Password = last four digits of your ptn + 648,     XXXX648

Hope this helps you out.

Accepted Solution

New Member

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2 Messages

6 y ago

That worked.  Thank you!