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mattstas's profile

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8 Messages

Friday, March 27th, 2020 1:00 PM

be anywhere rings but no call

Hi,

I normally use the be anywhere service to ring on my cell phone and it has worked for a long time with no problems.  Now that I am working from home I added my home phone number on my be anywhere list of phones (it is my 2nd number on the list after the cell).  When I get a be anywhere call it does ring on both my cell and my home phone but when I pick up the home phone i get nothing.  Just silence.  But if I answer on my cell phone it works just fine

New Contributor

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8 Messages

5 years ago

Is there someone from comcast who can help with this?

New Contributor

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8 Messages

5 years ago

Anyone who can help with this?

New Contributor

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8 Messages

5 years ago

Is there someone from Comcast who can help?

New Contributor

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8 Messages

5 years ago

Is anyone from comcast available to help with this?

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1 Message

2 years ago

Chiming in 3 years later. We've the same issue on and off for years now.  

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71 Messages

@user_d529dd Hi there, sorry to learn about the Be Anywhere issues. Have you checked the settings to make sure that's set correctly?  https://business.comcast.com/help-and-support/voice/manage-be-anywhere-settings-for-business-voiceedge

I no longer work for Comcast.