New Member
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1 Message
Be anywhere not ringing on iPhone
I work remote and the Be Anywhere part of the My Account app isn't ringing to my phone. I've installed and deleted several times, restarted my phone, deleted the phone in the app and re-entered it. When I get a call I get a banner drop down at the top of my phone, but no way to answer the call. Even when I'm in the app I just get the banner drop down. Nothing rings, no way to pick up the call.
CC_Michelle
Official Employee
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526 Messages
4 years ago
Hello ebrooks2837, Welcome to the business forums. I am sorry to hear that your Be Anywhere feature is not ringing on your phone. I would love to ensure that we do all that we can to get to the bottom of this as I fully understand how important this feature is to your business. Can you please reach out through private message with your first and last name, full service address and account number or phone number?
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user_e012e0
New Contributor
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1 Message
18 days ago
I am having the same problem. Escalated to tier 2 after 6 service attempts to fix. Still unresolved. This IS a comcast issue.
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