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ebrooks2837's profile

New Member

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1 Message

Fri, Dec 11, 2020 12:00 PM

Be anywhere not ringing on iPhone

I work remote and the Be Anywhere part of the My Account app isn't ringing to my phone. I've installed and deleted several times, restarted my phone, deleted the phone in the app and re-entered it. When I get a call I get a banner drop down at the top of my phone, but no way to answer the call. Even when I'm in the app I just get the banner drop down. Nothing rings, no way to pick up the call.

 

Responses

Official Employee

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518 Messages

4 m ago

Hello ebrooks2837, Welcome to the business forums. I am sorry to hear that your Be Anywhere feature is not ringing on your phone. I would love to ensure that we do all that we can to get to the bottom of this as I fully understand how important this feature is to your business. Can you please reach out through private message with your first and last name, full service address and account number or phone number?