2 line, voicemail hunt group help
We have a 3 line system with voice mail on the primary line only. One line is a dedicated fax line(Line 3) and the other two are the primary line(Line 1) and a backup line(Line 2).
Line 2's phone number is not published
What I would like to system to do is:
Line 1 Ring no answer-go to Voice Mail
Line 1 Busy-go to Line 2
Line 2 Ring no answer or busy- go to Voice Mail
I have using call forwarding as described above for Line 1, but then Line 2 never goes to Voice Mail.
If I use the Hunt Group, in both scenarios-Line 1 goes to Line 2 (tying up both lines), but Line 2 does transfer to Voice Mail.