Worst Website Ever
We manage over 100 business accounts. Your website was poorly designed to begin with but it has become unbearable to operate. It takes 3 clicks of the location from the drop down menu to get the account to actually change. Keep in mind we have over 100 accounts so paging down through that terrible menu list multiple times to get the website to respond is absolutely unacceptable. Your web designers have clearly failed to actually test and navigate the website. You want bills to shift to electronic delivery but you offer no incentive to do so. It is easier for me to receive bills via USPS than to even bother logging into this abhorent website. When will you pay attention to the details enough to actually serve your customers? I would rather pay Verizon more just to make my business processes easier.