"unreturned equipment" charge?
If you look at my support history, you'll get the backstory of all of the drama and headaches I've experienced in the past few years. Most recently, I was getting billed for equipment I did not have. Comcast took my modem, and I used my own modem --- but I was still charged for almost a year. After many, many phone calls - Comcast finally realized they had made a mistake and credited me for the equipment rental charges. However, out of nowhere I now see a "Unreturned equipment" charge on my bill. This month it is zero...but why is it even there? Knowing my history with comcast, I just have a feeling that someday - there will be a charge there....why even have this line item? Can someone please explain why this line item is there on my latest invoice?