trouble getting a helpful human on the line to help me disconnect service
What is going on at Comcast Business phone support (800-391-3000)? I have called four times in a row today...
1. told me someone would have to call me back in 24-48 to discuss my disconnect request
2. transferred to a busy signal by the first rep who answered.
3. transferred to retention, waited 16 minutes on the phone and was disconnected.
4. on my fourth call now. blood pressure is high at this point. Been waiting six minutes so far.
If anyone can help me get a human on the phone who is actually able to process my request, that'd be fantastic. Based on today's experience, I can't terminate service quickly enough. Horrible customer service experiences!