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BrucePerens's profile

New Member

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1 Message

Tue, May 14, 2019 6:00 PM

Possible billing fraud

We received two comcast bills this month. Same date, same account number, pay bill address in different states. The odd thing is, this account debits to a credit card automatically. 

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Official Employee

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255 Messages

2 years ago

Hello, I hope that your day is going well. Thank you for taking the time to reach out to us on Forums. I will be happy to take a closer look at your account and these two bills. If you can send a private message I will be happy to investigate this billing concern further. I know this change seems a little alarming. If you can include the account number, the phone number associated with the account, and your entire service address (with the city, state, and zip code) I will be happy to help.