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jeffnusa's profile

New Member

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1 Message

Thu, Aug 14, 2014 9:00 PM

No Equipment received during installation but being charged for Equipment?

Need some help.  During installation the giant box from Comcast would not fit so the installer used my existing modem.

Now I'm being charged for equipment I did not receive.  Can you remove this charge?

I called into the comcast 1-800 number and they could not fix the issue nor did they follow up like they promised.  

 

Thanks,

Jeff 

Official Employee

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869 Messages

7 y ago

Hello jeffnusa welcome to the forum,

 

I have sent you a private message regarding this issue.

 

Thank you