New Bill shows past due and shows charges for services I do not have
First let me start by saying that your billing setup is horrible.
Second I received a past due notice on my first bill on 9/31, when by bill was not even due till 10/9
I paid the bill on 10/4, but on 10/3 the system generated a new bill
New bill shows past due even though payment was made on time and there are charges for services I do not have
I asked to have a new bill generated with the correct services and with the credits for cancelling before the 30days was up and was told that is not possible.
I want my bill fixed and updated to show the correct amount due and only show the services that I currently have.