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KtecTim's profile

Occasional Visitor


8 Messages

Wed, Jul 3, 2019 8:00 PM

Need the main drop from the pole moved...?

So the building that contains our office is serviced by another building using a private network cable. Because of construction that needs to happen at the other building, we need to connect a main drop from the pole to the office. What would it take to get that done?


Official Employee


255 Messages

2 years ago

Hello, thanks for reaching out to over forums. I hope that your night is going well. This does seem like quite a challenge but I will do all I can to help. It sounds like we need to create a request to move the main drop. Does your building or the other building have an active Comcast account at the location?