Moving to an area not covered by Comcast, and still have to pay ETF.
I can't find my previous post so am posting again.
I am moving to an area not covered by Comcast due to work, and was told by my sales representative that I would not have to pay ETF in this case. I believe we should not be punished for something that is not our fault, if Comcast does not provide service in the area. Today, I was told that I still have to pay the cancellation fees, and that their salespeople don't actually understand the termination rules, so we can't rely on them for information when signing up. How is this legal? Can anyone please help?