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New Member


1 Message

Tue, Nov 30, 2021 3:15 PM

I've started Comcast service for 2 months but still, the internet account doesn't show up.

We've got an installation about 2 months ago. But still the online account show Comcast is in processing. I already called Comcast service support to check my account and told me it was all set. However, there is no change at all. I still can't see billing, messages, or any other things.

Official Employee


7 Messages

6 m ago

Hi there! Glad you reached out. I am happy to check on the status of your account, as well as gaining access to your online My Account portal.

Please send me a private message with your name and address to get started. 


To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.