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jrwren's profile

New Member

 • 

1 Message

Fri, Nov 30, 2018 7:00 AM

I can't unsubscribe from you spam emails.

Every week or so, I get an unwanted email from xfinity.

 

I click the unsubscribe button at the bottom of the email. It links me to 

 

 

[removed link since it shows full email address]

 

None of the links do anything when I click on them.

Responses

Official Employee

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398 Messages

2 years ago

Thanks for letting us know about this jrwren. I edited your post since that link shows your email address, but am happy to continue working on this. Just to cover all the bases, have you already tried opening that link in different browsers and clearing cache and cookies? 

New Member

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1 Message

8 months ago

Hi there, this is still an issue - is there a solution yet? I've tried in both Safari and Chrome on a Mac and Safari on an iPhone.

Official Employee

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398 Messages

8 months ago

Thank you for getting back to us! I'm sorry to hear that this is still an issue. Are you able to try this link? Please let me know if that works for you 🙂