I am moving into a new house going to be done in 3 months but comcast still bills
I am a business customer that spends over $200 a month for comcast business serivce internet. I am expecting a little bit better customer service being a business customer. I have sold the old location where I was at and the new location will be done in 2 months now. I have been told there is no placing the account on hold that I will still get a bill. If I want to terminate then they will charge me huge fees. The customer service has been terrible to say the least. Why would I be paying for service that I am not currently using and I am planning on getting it in the new location. Do they really need to bill me for the few months that I am not going to be using it.
Comcast needs to get better at customer service. I was once double billed for months and finally accounting caught it and comcast gave me a lot of trouble getting that resolved. Lets see how or if comcast customer service will handle this situation.