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mark2311's profile

New Member

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2 Messages

Thu, Nov 13, 2014 2:00 PM

How do I change the Primary Manager on the account, or at least the email?

I'm heading out and need to change the email on my account at least, if not move to another user all together.

Responses

Trusted Forum Contributor

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1.4K Messages

6 years ago

Hello mark2311 and welcome,

 

One means to do this is to add another email account using the orginal admin email account. Then you can use manage emails to modify the permissions and allow the new email account to have whatever permissions you want them to have.

 

Hope this helps you out.

 

 

 

 

New Member

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2 Messages

6 years ago

This does not change the Primary User.  That is the real issue.

Occasional Visitor

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7 Messages

6 years ago

I had to call Comcast Business Support to change it for me.

 

Best!

Official Employee

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869 Messages

6 years ago

Hello mark2311,

 

If the user that you would like to be set as the primary is already created then feel free to send me a private message with your account number and requested email to change and I would be happy to get it changed for you.

 

Thank you