Skip to content
LHook's profile

New Contributor

 • 

6 Messages

Wed, Nov 11, 2020 12:00 PM

How do I apply for tax exempt status?

Hi,

I work for a church and I would like to submit the necessary paperwork to qualify our church as sales tax exempt.  Can you please provide directions for doing this?

 

Thank you, 

Responses

Official Employee

 • 

348 Messages

9 m ago

Hi there, thanks so much for taking the time to reach out to the Digital Care Team here through the forums. We understand how important having the tax-exempt form is for your business and you have reached the right team to help. Can you please send us a private message with your name, the full address, and the phone or account number? 

New Contributor

 • 

6 Messages

8 m ago

Hi Anisa,

 

I can't send a private message because I have "reached my limit"!

This seems crazy to me, I've responded to you once in a private message and also to Gabe in a private message and now I seem to be locked out of the system.  

 

I'd be happy to supply you with the phone number, although it was optional when I started this process, so I included the account number.  

 

Lisa

New Contributor

 • 

6 Messages

8 m ago

Still unable to send private message.

Official Employee

 • 

401 Messages

8 m ago

Uh oh! I'm sorry about that! Clearing cache and cookies seems to resolve that error in most cases. Can you please try it and let me know if you are able to get back to us in a private message after? 

Official Employee

 • 

401 Messages

8 m ago

Hmm, I just tried to proactively message you. Let me know if you see it and reply there if possible. 

New Contributor

 • 

6 Messages

5 m ago

Hi Gina,

It's me AGAIN.........still no response from Comcast "Back Office Billing" regarding my quest for being listed as Tax Exempt.  This is beyond ridiculous, I have been working on this since November 11, 2020.  I have twice emailed the necessary documents that Comcast requires to get this done. 

One of the cool things about this forum, according to what I have read on here is that there is a "written trail" of the conversations and progress, so please do not request that I resubmit what I have already giving Comcast on numerous occasions.  You already have the account names, account numbers, the phone numbers (plus my personal number) and the appropriate state documents to approve my tax exempt status.

I would like to hear from someone in the Back Office Billing department regarding the two emails I sent (Nov. 18, 2020 & Feb. 4, 2021) with the requested information.

Thank you,

LHook

New Contributor

 • 

6 Messages

5 m ago

There is no option to send a Comcast Business message.

Cannot respond to a previous message because the 'rate limit has been exceeded.'

You should be able to find the last private message I sent to Comcast_Tru_Joe on February 3rd with all the info you are requesting.

In lieu of that how do I get a real live body from the back office on the phone?  I've submitted the information to them twice and they haven't followed up!