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BMastro's profile

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1 Message

Fri, Jan 8, 2021 8:00 AM

Disappointed in Comcast Business help during Covid

I have been behind on my bill due to Covid reduced business revenues.  At the same time my contract expired so I am paying a lot more for my services.  Comcast will not allow me to change my services because I am behind.  I have been making payments but can not catch  up because of the extremely higher new rates.  Has anyone had this issue and did you receive any help?

Official Employee


407 Messages

Hace 1 año

Hi @BMastro, thank you for taking the time to reach out to us about this. We'd be glad to check on what options there are available to reduce the pricing. Please click on my handle (Comcast_Gina) and send a private message with your name, the business name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, so we can help.