Thanks so much for taking the time to reach out to us through our business forums. We are always available to assist you here. I would love to help. What questions or concerns can I address for you today? -Comcast_Michelle
I've been a comcast business customer for 15 years, and I'm still on the same 25mbps plan I originally signed up for when it was a mid-tier plan. Now the lowest tier plan is 3 times that speed, and I want to see if there's a way I can switch to that without signing a new 2 year contract.
Hi there, I am so sorry to see that you feel this way about your plan and we are more than happy to help look into this for you. Can you please send a private message with your name, the full address, and phone/account number? -Anisa
I canceled my account with you in March of this year. I was owed a credit of $37.89. I received a check dated 03/30/2024 #[Edited: "Personal Information"] for that amount made out to Cleghorn Financial Sol. I am not a corporation and can NOT deposit the check. The check needs to be made out to my personal name as my bank account is a personal account. I have called the "customer service" probably over 10 times. Have been told the problem would be "escalated". Six months of calling and nothing has happened. Overseas customer serive is terrible.
ComcastBiz_Support
Administrator
•
261 Messages
5 years ago
Thanks so much for taking the time to reach out to us through our business forums. We are always available to assist you here. I would love to help. What questions or concerns can I address for you today? -Comcast_Michelle
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emcee2k
New Contributor
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2 Messages
5 years ago
I've been a comcast business customer for 15 years, and I'm still on the same 25mbps plan I originally signed up for when it was a mid-tier plan. Now the lowest tier plan is 3 times that speed, and I want to see if there's a way I can switch to that without signing a new 2 year contract.
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ComcastBiz_Support
Administrator
•
261 Messages
5 years ago
Hi there, I am so sorry to see that you feel this way about your plan and we are more than happy to help look into this for you. Can you please send a private message with your name, the full address, and phone/account number? -Anisa
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user_9ca11e
New Contributor
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1 Message
7 months ago
Hello,
I canceled my account with you in March of this year. I was owed a credit of $37.89. I received a check dated 03/30/2024 #[Edited: "Personal Information"] for that amount made out to Cleghorn Financial Sol. I am not a corporation and can NOT deposit the check. The check needs to be made out to my personal name as my bank account is a personal account. I have called the "customer service" probably over 10 times. Have been told the problem would be "escalated". Six months of calling and nothing has happened. Overseas customer serive is terrible.
(edited)
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