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mediapasmallbiz's profile



2 Messages

Wed, Dec 5, 2018 6:00 PM

Comcast is trying to hold me to a contract that I never signed and I'm closing shop - class action?

Tried cancelling my Comcast Business account today as my business is closing and was told that I am held to a 2 year extension of my contract. I never agreed to an extension and when I reached out to get a copy of the agreement, it was not dated nor signed by me. 


I shouldn't have to pay an ETF on an agreement that was never executed, and according to the posts here, the Terms and Conditions state that if a business is closing that is for cause and not subject. I've heard of many class action suits against comcast for unfair business practices and contacted my attorney. 

Official Employee


258 Messages

3 y ago

Hi! Thanks for reaching out. This is not what we like to hear about from our customers. I will do everything I can to help with the cancellation request. Would you mind sending me a private message with your full name, address, and a phone number linked to the account so I can help?